What to Know About Roadside Towing Services After a Collision

A vehicle collision can be stressful, leaving drivers unsure of the next steps. Among the first concerns after an accident is how to safely transport the car to a repair facility. Understanding roadside towing services ensures that the vehicle is handled properly and reaches a reliable repair shop without further complications. This article covers key considerations when arranging towing services after a collision, including insurance coverage, towing company selection, and the importance of proper vehicle handling.

Choosing the Right Towing Service

Contacting the Insurance Provider

Before calling a towing company, check with the insurance provider to determine coverage options. Some policies include towing as part of roadside assistance, while others require approval before arranging a service. Failing to follow the insurer’s process could result in unexpected out-of-pocket expenses.

Selecting a Trusted Provider

Not all towing companies provide the same level of service. A reputable provider will have experience handling accident-damaged vehicles, ensuring safe transport without additional damage. If unsure which company to call, asking the police officers at the scene or requesting a recommendation from the insurance company can help.

Avoiding Predatory Towing Services

Some towing operators take advantage of drivers in distress by charging excessive fees or taking the vehicle to unauthorized locations. Before agreeing to a tow, confirm pricing, drop-off location, and any additional charges that may apply.

Understanding the Towing Process

Types of Tow Trucks

The method used to transport the vehicle depends on the extent of the damage. Flatbed tow trucks are the preferred option for heavily damaged vehicles, as they prevent additional strain on the frame and suspension. Hook-and-chain or wheel-lift towing may be used for minor accidents but should be avoided if the vehicle has extensive damage.

Proper Loading and Securing

It is critical that the tow truck operator secures the vehicle properly. Straps and chains must be used correctly to prevent shifting during transport. An improperly secured vehicle may sustain further damage, leading to additional repair costs.

Destination Considerations

Drivers have the right to choose where their vehicle is taken for repairs. Some towing companies may push for transport to their own affiliated shops, but taking the car to a trusted or insurer-approved repair center is often the best option. Confirming the destination before allowing the tow truck to leave can prevent unnecessary delays or complications.

Insurance and Cost Considerations

Coverage for Towing Fees

Depending on the policy, towing costs may be covered in full or up to a certain limit. Understanding the coverage beforehand prevents unexpected expenses. If towing is not included in the policy, comparing rates from different providers can help in choosing the most cost-effective option.

Storage Fees and Additional Costs

If a vehicle is taken to a holding yard rather than a repair shop, storage fees may accumulate quickly. Contacting the insurer or repair facility as soon as possible can help expedite the process and minimize extra charges.

Conclusion

After a collision, choosing a reliable towing service is essential for ensuring the vehicle reaches the right repair facility without further complications. Knowing insurance coverage details, verifying towing procedures, and avoiding unnecessary expenses can make the process smoother. Taking the right steps from the beginning ensures that the damaged vehicle is handled properly, leading to a more efficient repair experience.